Shipping policy

 

Shipping Policy

Thank you for shopping with us! Please read our shipping policy carefully before placing your order.


📦 Shipping Destinations

We currently ship within the United States only (including all 50 states). Unfortunately, we do not offer international shipping at this time. We apologize for any inconvenience this may cause.


🚚 Free Shipping

We are pleased to offer FREE standard shipping on all orders — no minimum purchase required, no hidden fees. What you see at checkout is what you pay.


⏱ Order Processing Time

  • Orders are processed within 1-3 business days (Monday–Friday, excluding federal holidays).
  • Orders placed on weekends or holidays will begin processing the next business day.
  • You will receive a confirmation email once your order has been shipped.

📅 Estimated Delivery Time

Shipping Method Estimated Delivery
Standard Shipping (Free) 5–7 business days

Please note: Delivery times are estimates and may vary due to carrier delays, weather conditions, or peak seasons.


📍 Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package directly on the carrier's website.


📬 Incorrect Address

Please ensure your shipping address is correct before completing your order. We are not responsible for packages delivered to an incorrect address provided by the customer. If you notice an error, please contact us immediately at support@ginowig.com


❓ Contact Us

If you have any questions or concerns about your shipment, feel free to reach out:

  • United Furniture
    US Address
     :3092 University Ave, San Diego, CA 92104, United States
    Email: support@ginowig.com
    Phone : +1 619-299-0984
    Support hour: 9AM- 5PM GMT-7 , Mon-Sat

  • 🕐 Response time: Within 1-2 business days