Shipping policy
Shipping Policy
Thank you for shopping with us! Please read our shipping policy carefully before placing your order.
📦 Shipping Destinations
We currently ship within the United States only (including all 50 states). Unfortunately, we do not offer international shipping at this time. We apologize for any inconvenience this may cause.
🚚 Free Shipping
We are pleased to offer FREE standard shipping on all orders — no minimum purchase required, no hidden fees. What you see at checkout is what you pay.
⏱ Order Processing Time
- Orders are processed within 1-3 business days (Monday–Friday, excluding federal holidays).
- Orders placed on weekends or holidays will begin processing the next business day.
- You will receive a confirmation email once your order has been shipped.
📅 Estimated Delivery Time
| Shipping Method | Estimated Delivery |
|---|---|
| Standard Shipping (Free) | 5–7 business days |
Please note: Delivery times are estimates and may vary due to carrier delays, weather conditions, or peak seasons.
📍 Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package directly on the carrier's website.
📬 Incorrect Address
Please ensure your shipping address is correct before completing your order. We are not responsible for packages delivered to an incorrect address provided by the customer. If you notice an error, please contact us immediately at support@ginowig.com
❓ Contact Us
If you have any questions or concerns about your shipment, feel free to reach out:
-
United Furniture
US Address :3092 University Ave, San Diego, CA 92104, United States
Email: support@ginowig.com
Phone : +1 619-299-0984
Support hour: 9AM- 5PM GMT-7 , Mon-Sat
- 🕐 Response time: Within 1-2 business days